The final sequence of letters and numbers (e.g.The numbers right after the hyphen indicate the screen size in inches (e.g.The first part of the model name(before the hyphen) indicates the TV’s resolution: 2K (KDL) and 4K (KD).Here are a few examples of correct TV model names: The name contains model-specific information. The original packaging contains the following information, as shown in the screenshot below:Įach TV model name is more than just a random sequence of numbers/letters. If you can’t access the TV settings menu, or your TV is wall-mounted and you can’t see your sticker, you can always check the original product packaging or the user manual. Your product name is mentioned in the top right-hand corner, as shown in the screenshot below.Press the HOME button on the supplied remote control.Select System information, as shown in the screenshot below.Menu path for other Android TVs (e.g. 2017 XE90) In this view, navigate to System information, then press OK on the remote.Navigate to Status & Diagnostics on the left side of the screen, then press OK on the remote.Press the Help button on the supplied remote control.TIP: How to tell the difference between an Android and non-Android TVĪndroid TV/Google TV Menu path for the Android TVs /Google TVs listed below.The Date of manufacture (e.g., 2023/05).ĭepending on whether your TV is an Android TV or not, the procedure may vary slightly.(e.g., 5501771), which can also be found on the original box/packaging. If there is no sticker on the left side of the back of your TV, check the terminal sticker on the right side, as in the pictures below. The Part number (P/N - this number is for internal purposes only).The 7-digit Serial number or S/N (e.g., 6000027), which can also be found on the original box/packaging.On the sticker, you will find the following information: Look for a small, black-and-white sticker on the bottom left side of the back of your TV, as shown in the picture below. your TV is wall-mounted), go to the next option: Check the Settings menu. If you can't check the serial number sticker (e.g.The sticker location might differ depending on your TV model.
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